Kia Gwangju plant named the best quality plant in Asia by J.D. Power July 1st, 2015
Kia Motors brought home more great recognition from J.D. Power & Associates in addition to its runner-up result in Initial Quality Study with Kia’s Gwangju Plant 1 being crowned with the Gold Plant Quality Award in the Asia Pacific region, which is assessed based on the number of defects and malfunctions found in the produced vehicles.
Located in one of the biggest cities in Korea, Kia Gwangju Plant 1 has an annual production capacity of 175,000 and is home to the Kia Soul, its Soul EV electric counterpart and the all-new Carens. Every finished product at Gwanju Plant 1 goes through 19 tests – three rounds of testing to the auto body, two in painting, seven in assembly, and seven rounds of final quality tests. Furthermore, one vehicle is selected randomly each day for additional testing to ensure consistent quality.
According to Kim Seung-cheol, manager of Gwangju Plant 1, the secret behind the best quality plant in Asia lies in its prompt handling of customer complaints. With a winning streak in product and plant quality, Kia will continue striving to ensure better quality, design, and customer satisfaction.